Frequently Asked Questions
Everything you need to know about our premium amplifiers, pickups, and components.
What is the lead time for custom amplifier cabinets?
Our custom cabinets are handcrafted in North Carolina and typically ship within 4 to 6 weeks from the date of order, depending on current production volume.
Do you offer international shipping?
Yes, we ship our electronics and components worldwide via UPS and DHL. Please note that customers are responsible for any local import duties or taxes.
Can I return a DIY kit if I have already started soldering?
We cannot accept returns on DIY kits that have been partially assembled or soldered. We recommend inventorying all parts before beginning your build.
Are your pickups hand-wound?
Yes, Mojotone pickups are meticulously hand-wound in the USA using vintage-spec materials to ensure the highest quality tonal response and reliability.
How can I track my order?
Once your order has shipped, you will receive an automated email containing your tracking number and a link to the carrier's website.
What payment methods do you accept?
We accept all major credit cards, PayPal, and financing options through Affirm for qualifying domestic purchases.